Royal47 Privacy Policy — Protecting Your Personal Information
This page explains how royal47 collects, uses, stores and protects the personal information of users on our platform in Malaysia. Your privacy is our priority, and we are committed to handling your data responsibly.
Updated: January 2026
What Information Do We Collect from You?
Royal47 collects several categories of information when you register, use the platform or contact our support team. This information is collected directly from you or automatically through your use of the platform.
Account Information — Your full name, date of birth, mobile number, email address and password as provided during registration. This information is required to create and verify your account identity.
Payment Information — Transaction details in Malaysian Ringgit (RM/MYR), including the payment method used (FPX, TNG eWallet, QR transfer), deposit and withdrawal amounts, and transaction history. Bank account numbers and card details are not stored directly on royal47 servers.
Device & Browser Information — Your IP address, browser type, operating system, screen resolution, time zone and other technical data automatically transmitted by your device when you access the platform.
Usage Data — A record of in-platform activity such as games played, bets placed, session duration, clicks and navigation within the app or website.
Cookies & Session Trackers — Cookie data that stores your language preference, login status and display settings to enhance your experience on the platform.
How Is Your Information Used?
Royal47 uses the information collected solely for purposes related to platform operations and the user experience. We do not sell or rent your personal information to any third party for marketing purposes.
- Processing account registrations and verifying user identities.
- Manages deposits, withdrawals and transaction history in MYR.
- Provides customer support and handles enquiries or complaints.
- Detecting and preventing fraud, suspicious activity or violations of our terms of use.
- Sending important notifications related to your account, security or platform updates.
- Improving platform performance based on usage data and technical feedback.
- Complying with applicable legal and regulatory requirements.
Cookies & Tracking — What You Need to Know
Royal47 uses cookies — small text files stored in your browser — to keep the platform running smoothly and to deliver a better experience. We use several types of cookies:
Essential Cookies — Required for core functions such as login sessions, form security and navigation. These cookies cannot be disabled without affecting platform functionality.
Performance Cookies — Collects data on how users interact with the platform (pages visited, time spent, errors encountered) to help us improve the user experience.
Preference Cookies — Saves your preferences such as language selection, display settings and game choices so you don't have to reconfigure them every time you log in.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the royal47 platform. For more information on managing cookies in your browser, refer to your browser's help documentation.
Data Storage, Security & Third-Party Sharing
Your personal data is stored on servers protected with SSL encryption in transit and strict access controls at the storage level. royal47 implements reasonable technical and organisational security measures to prevent unauthorised access, alteration, disclosure or loss of data.
Data retention periods depend on operational needs and legal obligations. Account data that has been inactive for a defined period may be archived or deleted in accordance with royal47's internal policies.
Third-Party Sharing
Royal47 does not sell, rent or disclose your personal information to third parties for marketing purposes. However, we may share limited information with the following parties under certain circumstances:
- Payment service providers — to securely process deposit and withdrawal transactions in MYR.
- Relevant authorities — when required by law, court order or law enforcement investigations.
- Technical service providers — that support platform operations (such as cloud services) are subject to strict confidentiality agreements.
In all cases, information sharing is limited strictly to what is necessary, and recipients are bound by confidentiality obligations.
Your Rights as a User and How to Contact Us
As a royal47 platform user, you have the following rights with respect to your personal data:
- Right of Access — You may request a copy of the personal information we hold about you through our customer support channels.
- Right to Rectification — If any information in your account is inaccurate or out of date, you can update it through your account settings or by contacting support.
- Right to Erasure — You may request deletion of your personal data by closing your account. This is subject to legal requirements that obligate us to retain certain records for a specified period.
- Right to Object to Processing — You may object to the processing of your data for specific purposes that are not required by law or contract.
Changes to This Privacy Policy
Royal47 reserves the right to update this Privacy Policy at any time. Any material changes will be communicated via in-platform notifications or by email to registered users. The date of the last update is shown at the top of this page.
For any enquiries regarding data privacy, user rights or to submit a request relating to your personal data, please contact the royal47 support team at: [email protected]
Additional information about our platform is also available in the FAQ.